A key asset: relational proximity

In an ultra-connected world where client and consumer expectations are changing fast and where geopolitical complexity requires increasingly focused expertise and ever quicker reactions, relational proximity is a key asset.  Heppner uses a decentralized management system to make this possible. Regional managers, branch managers and sales representatives know the specifics of each client account and have the flexibility needed to meet their requirements. They also have full authority to ensure that commitments are met.

Operational excellence and innovation at the heart of client satisfaction

Your requirements:

  • Customized
  • Service compliance guaranteed

Our solutions:

  • Surveys to measure satisfaction levels
  • Permanent monitoring to improve the quality of our services

Our goal:  a flawless user experience